Faq

How do I make my first purchase?

Very simple, as you are browsing through the SHOP, click on the "Add to cart" option of the articles that interest you; Everything you buy will accumulate in your SHOPPING CART, from here you can see all your products and when you want to finish buying click on "FINALIZE PURCHASE".

Once completed, you will receive an e-mail with the confirmation of the order, and soon the order will be delivered to your home.

Once the order has been made by the customer, Rafael Salgado will confirm the payment of the same, and proceed to the shipment.

What are the shipping costs of the store orders on the internet?

The cost of shipments for orders to any area is € 6 (VAT inc.).

From a purchase of more than 99 € the shipping costs are free.

What methods of payment are accepted in the store?

We accept payment by bank transfer, Paypal and Paypal.

What happens exactly after ordering?

Immediately after ordering, you will receive confirmation by e-mail. After the order has been processed in our database, the package will be shipped from our warehouse on the same day or at the latest on the next business day.

What is the deadline?

Service 72 hours maximum to any point of the peninsula and 5 days to Balearic Islands and 14 days to Canary Islands.

Will I receive invoice for my order?

Yes. You will receive the invoice in PDF format by email when the order is completed.

Is it safe to buy at the internet store? Are my data protected?

Your data will be treated as confidential and encrypted with Secure Socket Layer (SSL) software. Encrypted information about the order, name, address, credit card or bank details can not be read by third parties.

Can I get discounts?

Yes. We have the PDP, Permanent Discount Program with which in every purchase of any product accumulates olives and later, in all future purchases in our Online Shop can pay with them.

  • For 1 € accumulates 5 Olives
  • 100 Olivas are equivalent to € 1 discount

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We are at Altamirano Street, 50; 28008 - Madrid - España